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About Us

Who We Are

We’re animal lovers.  We’re pet parents. We’re just like you.

We consider ourselves to be quite picky when shopping for our animal friends, and have often been frustrated by the lack of high quality items presented to consumers by large pet stores. Hours upon hours were spent scouring the right place to find the best food, only to have to find yet another store for safe supplements or even treats. After years of going around and around, we decided we wanted to do it better. A catalog of food, treats, supplements, and other essentials that meet the strictest expectations for our pets, for us, and for our planet. With a focus on quality, safety, and sustainability.

The Three P’s Philosophy

The products we carry are very carefully selected, and the first standard they need to meet is that they work well for your pet. Simply put, they need to do what they claim to do and they need to do it well! That also means safe and natural ingredients and materials – made in the USA.
We love our pets and want them to be happy, but if we’re going to buy and invest in a product, it needs to work for the people involved too. The products need to be functional for the human to use, but they also need to fit your lifestyle or solve a need. We want you to love it too!
You shouldn’t have to choose between a quality product and a product that is good for our planet. PawsWorks started with that idea in mind. We are committed to maintaining a carbon neutral shipping policy, and will always strive to minimize our carbon footprint overall.

What Do We Mean By “Works”

We believe that a product simply functioning isn’t enough. We need to expect more of the products we bring into our lives and into our pet’s lives. They need to complete their intended purpose, of course, but they also must meet and exceed our strict set of standards. See our “Minimum Rating Policy” to learn more.

Who We Are

We’re animal lovers. We’re pet parents. We’re just like you.

We consider ourselves to be quite picky when shopping for our animal friends, and have often been frustrated by the lack of high quality items presented to consumers by large pet stores. Hours upon hours were spent scouring the right place to find the best food, only to have to find yet another store for safe supplements or even treats. After years of going around and around, we decided we wanted to do it better.

PawsWorks was born out of a need for a different option for all the animals in our lives, but also the knowledge that we were not the only ones looking for something more. A store created for pets, with their true needs in mind, and the wants and needs of their human family members. A collection of products selected because they were the best, not just because they were available. A catalog of food, treats, supplements, and other essentials that meet the strictest expectations for our pets, for us, and for our planet. We think mixing the best thing for pets, the best option for their people, and the best solution for our planet to be the perfect combination. With a focus on quality, safety, and sustainability.

It’s how we created our Three P’s Philosophy; Pets. People. Planet.

Our commitment to The Three P’s drives all of our choices. The brand partners we choose to work with, the specific products we carry, our shipping and packaging policies, striving to be carbon neutral, and the charities and organizations we partner with are carried out under this philosophy. All aspects of how we do business are guided by The Three P’s.

Works For Pets

Natural Hemp Bites work for PetsThe products we carry are carefully selected, and the first standard they need to meet is that they work well for your pet. Simply stated, they need to do what they claim to do and they need to do it well! Next, they need to be safe. That means no toxic chemicals or pesticides, no by-products or fillers. Everything must be made using quality ingredients from reputable sources, and not because it’s the cheapest option. We only work with brand partners that adhere to strict quality standards and share in our passion for natural and organic ingredients, made in the USA.

  • We insist toys be interactive and fun.
  • We demand food and treats to be healthy and delicious.
  • We require supplements and health aids to be effective and safe.
  • We expect gear and grooming supplies to be comfortable and well designed.

We want your new products to be such a great addition to your home and routine, your pet would buy it themselves, if only paws could type.

Works For People

We love our pets and want them to be happy and healthy, but the items purchased for them need to work for the people involved too. The products need to be functional to use, but they also need to fit your lifestyle or solve a need. We know you want to know exactly where items were made, what materials or ingredients were used, and how safe it is for your dog or cat. We also know it can be daunting finding just the right combination of all of those important questions, but we are happy to take that concern off of your shoulders. One of our commitments is to only offer the products we would want ourselves, and never compromising on quality and safety. We adhere to our Three P’sin equal measure, and maintain those standards across the board. The other is our strictly enforced “Minimum Ratings Policy”. All products must maintain a minimum of 4 stars (with 20 reviews or more), in order to remain as an available item in our store. We carefully select all items before offering them to our customers, but your voices carry more weight. If it can’t earn at least a 4 star average, it’s not up to our standard or yours.

The people behind PawsWorks want each person in all of our pet customer’s lives to be just as happy with an item and our store as a whole, as we know your pets will be.

We strive for happy pets and happy people, every purchase and every product.

Works For the Planet

We believe we shouldn’t have to choose between a quality product and a product that is good for our planet. Those two factors should go hand-in-hand, and we started PawsWorks with that idea in mind.

From the start, we decided to make the commitment to have a carbon neutral shipping policy, and we will continually maintain that status. It’s important to us to avoid contributing to the environment in a negative way, and while products will always need to be shipped around the country to our customers, we strive to keep that impact neutral and our carbon footprint small. As we expand, we will continue to evolve our policies towards more sustainable and environment focused methods and standards. By the end of 2020, we will convert all of our shipping materials to recyclable, biodegradable, and/or compostable options. While cardboard boxes are readily recyclable, most shipping bags, shipping labels, and even packing tape are not. We hate the idea of those items continuing to fill our landfills, and we don’t want to continue to add to that legacy. Throughout the year, we will shift all of the above listed items over to the more environmentally friendly shipping materials, and will meet 100% conversion by the end of 2020. We will push ourselves to reach that goal sooner, and hope you will join us!

Contact Us

Have a question? How about a product request? We’re happy to chat! Fill out the form below, and we’ll be in touch.

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